Six capabilities. One outcome engine.
Hover any panel to expand. Every service is delivered against a measurable business outcome — never billable hours.
Agentforce Implementation
Agentforce Implementation
Autonomous AI agents that handle service, sales, and ops 24/7 — built on the Headless 360 stack.
- Agent Script + Testing Center
- Multi-surface deploy
- Consumption-based ROI
Salesforce Implementation
Salesforce Implementation
End-to-end deployment of Sales, Service, Marketing, and Data Cloud — tuned for outcomes.
- Sales & Service Cloud
- Marketing Cloud
- Data Cloud
- Industry Clouds
Integration & MCP
Integration & MCP
MuleSoft, REST, and Model Context Protocol — connect Salesforce to every system that matters.
- MuleSoft
- REST / GraphQL
- MCP tool inventory
- Event-driven sync
Data Migration
Data Migration
Clean, validated migration from legacy CRMs into Data Cloud — zero loss, full audit trail.
- Cleansing & dedup
- Field mapping
- Phased cutover
- Audit + rollback
Analytics & Einstein
Analytics & Einstein
Dashboards, Einstein Analytics, and predictive models that turn CRM data into decisions.
- Executive dashboards
- Einstein AI
- Forecast accuracy
- Outcome KPIs
Managed Support
Managed Support
Continuous admin, optimization, and agent tuning — your CRM gets smarter every quarter.
- 24/7 admin
- Agent tuning
- Quarterly roadmap
- ROI reporting
Agentforce delivery,re-architected.
Headless 360 turns every Salesforce capability into APIs, MCP tools, and CLIs. We ship governed Agentforce agents in days, not quarters.
Weeks of integration — gone
60+ MCP tools mean we compose, not build — delivering production-grade agents without 12-month rollouts.
One agent, every surface
A single definition runs natively in Slack, Teams, web, ChatGPT, Claude, and Gemini.
Trust engineered into runtime
Agent Script + Testing Center + A/B Testing prove which version converts on live traffic.
The biggest game-changer in enterprise software
For 27 years, Salesforce was the front door. With Headless 360, that door becomes a thousand programmable endpoints. Every workflow is now reachable by an AI agent — without a browser.
"The browser is no longer the unit of work. The agent is. Headless 360 is the moment Salesforce stopped being an application and started being infrastructure."
Manoj Joshi
CEO & Founder, CRMTeam.ai
Software stops being a destination
Every capability as API, MCP tool, or CLI — agents become the operating layer.
The integration tax collapses
60+ MCP tools mean Claude, GPT, and your stack speak Salesforce natively.
Trust becomes engineered
Agent Script, Testing Center, and A/B Testing turn behavior into something you can certify.
Pricing follows the work
Consumption-based pricing aligns vendor incentives with actual outcomes.
Build any way. Deploy anywhere. Trust at scale.
Headless 360 makes agent-first operations real. Hover any pillar to expand.
Build any way
Build any way
Every Salesforce capability exposed as API, MCP tool, or CLI — agents and modern stacks operate the org autonomously.
- 60+ MCP tools + 30+ coding skills
- Agentforce Vibes 2.0 — Anthropic & OpenAI SDKs
- Native React replaces Lightning
Deploy anywhere
Deploy anywhere
The Experience Layer separates agent logic from UI — same agent renders natively on every channel.
- Slack, Teams, mobile, web
- ChatGPT, Claude, Gemini
- One definition, zero rebuilds
Trust at scale
Trust at scale
Agent Script — Salesforce's open DSL — combines LLM flexibility with deterministic logic, governed end-to-end.
- Agent Script DSL
- Testing Center coverage
- A/B Testing on live traffic
Every layer is now programmable
Salesforce reorganized the platform into four layers — Headless 360 opens every one via APIs, MCP, and CLIs.
System of Context
Data 360
Unified customer data — the trusted substrate every agent reasons against.
System of Work
Customer 360 apps
Sales, Service, Marketing, and Industry workflows — exposed as agent-callable tools.
System of Agency
Agentforce
Reasoning, planning, and execution — Agent Script gives deterministic behavior at scale.
System of Engagement
Slack & surfaces
Render the same agent natively across Slack, Teams, mobile, ChatGPT, Claude, Gemini.
Three ways to engage CRMTeam.ai
Start with proof. Move to production. Scale with an outcome-driven operating model.
Headless Sprint
Headless Sprint
Proof-of-value sprint that ships your first MCP-powered agent and a clear baseline for ROI.
- 1 high-value agent use case
- Discovery + headless workshop
- API/MCP tool inventory
- Pilot metrics + cost baseline
Production Launch
Production Launch
Ship a fully governed Agentforce agent on the Experience Layer with multi-surface deployment.
- Production Experience Layer agent
- Agent Script + Testing Center
- Slack, Teams, web deploy
- Live executive dashboard
Transformation Partner
Transformation Partner
Multi-agent roadmap, A/B testing on live traffic, and managed optimization tied to consumption ROI.
- Multi-agent roadmap
- Live A/B testing program
- Industry Agent Script playbooks
- Managed optimization
Headless agent systems designed for action
AI Sales Agent
Qualify leads, summarize opportunities, and trigger follow-ups across MCP-connected systems 24/7.
AI Service Agent
Resolve repetitive cases with full context, escalation logic, and workflow orchestration.
Data Cloud Foundation
Unified data so every headless agent acts from trusted enterprise context.
RevOps Agent
Forecasting, renewal alerts, upsell triggers, and cross-functional orchestration.
Built for vertical-specific agent transformation
Same Headless 360 platform — positioned where business value lands fastest.
Retail
Retail
Personalized commerce, loyalty, and campaign intelligence.
Healthcare
Healthcare
Patient engagement, intake automation, and governed AI.
Government
Government
Public Sector Foundation + LPI exposed via Headless 360 — citizen portals, mobile inspections, compliance agents.
Enterprise
Enterprise
Sales, service, and exec decision support across business units.
Why Headless 360 changes the economics of CRM
Pricing model shift
Salesforce is moving from per-seat to consumption pricing — because agents, not seats, do the work.
Pragmatic protocols
Embraces MCP today while keeping APIs and CLIs first-class — your investment is protected.
Outcome-based ROI
Measurable baselines in 90 days: deflection, conversion velocity, throughput per dollar of consumption.
"Why should you ever log into Salesforce again?"
Parker Harris — Salesforce co-founder
If Headless 360 works as designed — you shouldn't have to. CRMTeam.ai builds the agent operating model that makes it real.
Outcomes that earned the quote.
"Smooth implementation, on schedule. Sales adopted Salesforce faster than we expected."
"Their integration expertise saved us months. We finally have a unified customer view."
"Beyond implementation — they're true CRM partners. Ongoing support has been invaluable."
Ready to ship your first agent?
One briefing. Clear outcomes. A 2-week sprint to your first production agent — or your money back.