Full-Spectrum Agentforce & Salesforce Services
From Agentforce AI agents to complete Salesforce implementation, our certified experts help you deploy autonomous digital labor that works 24/7 for your business.
Comprehensive Salesforce Solutions
We offer end-to-end Salesforce services to help you leverage the #1 AI-powered CRM platform and drive measurable business outcomes.
Agentforce Implementation
Deploy Salesforce's enterprise AI agent platform to automate customer service, sales, and operations. Build, test, and manage AI agents that work 24/7 alongside your team.
Get StartedWhat's Included
- Service Agent for autonomous case resolution
- Sales Development Rep (SDR) Agent
- Sales Coach Agent for team enablement
- Campaign Agent for marketing automation
- Agent Builder low-code configuration
- Atlas Reasoning Engine integration
Salesforce Implementation
We deliver tailored Salesforce implementations that align with your business processes, ensuring rapid user adoption and quick time-to-value.
Get StartedWhat's Included
- Sales Cloud, Service Cloud & Marketing Cloud setup
- Custom object and workflow configuration
- User training and change management
- Data migration and validation
- Go-live support and optimization
Integration Services
Seamlessly connect Salesforce with your ERP, e-commerce, and internal systems using MuleSoft and custom APIs for a unified Customer 360 view.
Get StartedWhat's Included
- MuleSoft Anypoint Platform integration
- Custom REST & SOAP API development
- Real-time data synchronization
- Legacy system connectivity
- Third-party app integrations
Data Migration
Migrate from legacy CRMs or spreadsheets with confidence. Our proven methodology ensures data integrity and minimal business disruption.
Get StartedWhat's Included
- Comprehensive data assessment
- Data cleansing and deduplication
- Field mapping and transformation
- Validation and quality assurance
- Rollback planning and execution
Analytics & Dashboards
Unlock actionable insights from your CRM data with custom reports, interactive dashboards, and Einstein Analytics implementations.
Get StartedWhat's Included
- Custom report development
- Executive dashboard creation
- Einstein Analytics (Tableau CRM)
- KPI tracking and alerts
- Predictive analytics setup
Managed Support
Continuous admin support, feature enhancements, user training, and proactive optimization to maximize your Salesforce ROI long-term.
Get StartedWhat's Included
- Dedicated admin support
- Quarterly health checks
- Feature release management
- User training programs
- Performance optimization
Deep Expertise Across the Salesforce Ecosystem
Our certified consultants are experienced in the full Salesforce platform, enabling us to deliver comprehensive multi-cloud solutions.
Agentforce
Build, deploy, and manage autonomous AI agents that handle customer service, sales, and operations 24/7
Sales Cloud
Accelerate sales with lead management, opportunity tracking, and forecasting
Service Cloud
Deliver exceptional customer service with case management and omnichannel support
Marketing Cloud
Create personalized customer journeys with email, mobile, and social marketing
Experience Cloud
Build branded portals, communities, and self-service sites for customers and partners
Commerce Cloud
Power unified commerce experiences across B2B and B2C channels
Data Cloud
Unify customer data across all touchpoints for real-time insights and activation
MuleSoft
Connect any system, data, or device with API-led integration
Plus expertise in: Einstein AI, CPQ, Field Service, Pardot, Slack, Flow, Apex, LWC, and more
Your Trusted Salesforce Partner
What sets us apart? A unique combination of deep expertise, proven experience, and a relentless focus on your success.
Official Salesforce Partner
Vetted expertise and direct access to Salesforce resources, ensuring you get best-in-class implementations.
100+ Certifications
Our team holds certifications across Sales, Service, Marketing, Platform, and Architecture domains.
Enterprise Proven
Backed by 13+ years of enterprise IT consulting through Satincorp, we understand complex business environments.
AI-Driven Innovation
Through our Honest AI partnership, we integrate cutting-edge AI features like Einstein GPT into your solutions.
Dedicated Teams
Get a dedicated team of certified consultants, developers, and architects committed to your success.
End-to-End Support
One-stop shop from advisory to development to post-launch support a long-term partner for continuous improvement.
Our Certifications
Agentforce delivery,re-architected.
Headless 360 turns every Salesforce capability into APIs, MCP tools, and CLIs. We ship governed Agentforce agents in days, not quarters.
Weeks of integration — gone
60+ MCP tools mean we compose, not build. Engine: production agent in 12 days.
One agent, every surface
A single definition runs natively in Slack, Teams, web, ChatGPT, Claude, and Gemini.
Trust engineered into runtime
Agent Script + Testing Center + A/B Testing prove which version converts on live traffic.
The biggest game-changer in enterprise software
For 27 years, Salesforce was the front door. With Headless 360, that door becomes a thousand programmable endpoints. Every workflow is now reachable by an AI agent — without a browser.
"The browser is no longer the unit of work. The agent is. Headless 360 is the moment Salesforce stopped being an application and started being infrastructure."
Manoj Joshi
CEO & Founder, CRMTeam.ai
Software stops being a destination
Every capability as API, MCP tool, or CLI — agents become the operating layer.
The integration tax collapses
60+ MCP tools mean Claude, GPT, and your stack speak Salesforce natively.
Trust becomes engineered
Agent Script, Testing Center, and A/B Testing turn behavior into something you can certify.
Pricing follows the work
Consumption-based pricing aligns vendor incentives with actual outcomes.
Build any way. Deploy anywhere. Trust at scale.
Headless 360 makes agent-first operations real. Hover any pillar to expand.
Build any way
Build any way
Every Salesforce capability exposed as API, MCP tool, or CLI — agents and modern stacks operate the org autonomously.
- 60+ MCP tools + 30+ coding skills
- Agentforce Vibes 2.0 — Anthropic & OpenAI SDKs
- Native React replaces Lightning
Deploy anywhere
Deploy anywhere
The Experience Layer separates agent logic from UI — same agent renders natively on every channel.
- Slack, Teams, mobile, web
- ChatGPT, Claude, Gemini
- One definition, zero rebuilds
Trust at scale
Trust at scale
Agent Script — Salesforce's open DSL — combines LLM flexibility with deterministic logic, governed end-to-end.
- Agent Script DSL
- Testing Center coverage
- A/B Testing on live traffic
Every layer is now programmable
Salesforce reorganized the platform into four layers — Headless 360 opens every one via APIs, MCP, and CLIs.
System of Context
Data 360
Unified customer data — the trusted substrate every agent reasons against.
System of Work
Customer 360 apps
Sales, Service, Marketing, and Industry workflows — exposed as agent-callable tools.
System of Agency
Agentforce
Reasoning, planning, and execution — Agent Script gives deterministic behavior at scale.
System of Engagement
Slack & surfaces
Render the same agent natively across Slack, Teams, mobile, ChatGPT, Claude, Gemini.
Three ways to engage CRMTeam.ai
Start with proof. Move to production. Scale with an outcome-driven operating model.
Headless Sprint
Headless Sprint
Proof-of-value sprint that ships your first MCP-powered agent and a clear baseline for ROI.
- 1 high-value agent use case
- Discovery + headless workshop
- API/MCP tool inventory
- Pilot metrics + cost baseline
Production Launch
Production Launch
Ship a fully governed Agentforce agent on the Experience Layer with multi-surface deployment.
- Production Experience Layer agent
- Agent Script + Testing Center
- Slack, Teams, web deploy
- Live executive dashboard
Transformation Partner
Transformation Partner
Multi-agent roadmap, A/B testing on live traffic, and managed optimization tied to consumption ROI.
- Multi-agent roadmap
- Live A/B testing program
- Industry Agent Script playbooks
- Managed optimization
Headless agent systems designed for action
AI Sales Agent
Qualify leads, summarize opportunities, and trigger follow-ups across MCP-connected systems 24/7.
AI Service Agent
Resolve repetitive cases with full context, escalation logic, and workflow orchestration.
Data Cloud Foundation
Unified data so every headless agent acts from trusted enterprise context.
RevOps Agent
Forecasting, renewal alerts, upsell triggers, and cross-functional orchestration.
Built for vertical-specific agent transformation
Same Headless 360 platform — positioned where business value lands fastest.
Retail
Retail
Personalized commerce, loyalty, and campaign intelligence.
Healthcare
Healthcare
Patient engagement, intake automation, and governed AI.
Government
Government
Public Sector Foundation + LPI exposed via Headless 360 — citizen portals, mobile inspections, compliance agents.
Enterprise
Enterprise
Sales, service, and exec decision support across business units.
Why Headless 360 changes the economics of CRM
Pricing model shift
Salesforce is moving from per-seat to consumption pricing — because agents, not seats, do the work.
Pragmatic protocols
Embraces MCP today while keeping APIs and CLIs first-class — your investment is protected.
Outcome-based ROI
Measurable baselines in 90 days: deflection, conversion velocity, throughput per dollar of consumption.
"Why should you ever log into Salesforce again?"
Parker Harris — Salesforce co-founder
If Headless 360 works as designed — you shouldn't have to. CRMTeam.ai builds the agent operating model that makes it real.